Counter Hearing Loop Systems (One-to-One)
For ticket offices, reception desks, pharmacies, banks and customer service counters.
What is a One-to-One (1:1) Hearing Loop?
A one-to-one (1:1) hearing loop is a small-area loop designed to improve one-to-one speech clarity at a counter, used in commercial locations where a single individual speaks with a venue representative for a short period of time. This is known as transient use.
It’s most commonly used in environments such as glass screens, noisy lobbies and service windows, where hearing what’s being communicated can be difficult; for example, at a ticket window in a sports arena. Other situations include locations where privacy is needed, like at a bank window or pharmacy counter, as well as drive-through locations where audio speakers are consistently poor in quality.
Because of background noise, security glass between the parties, or generally poor-quality sound components, comprehending speech can be extremely difficult for a person with hearing loss.
It is critical in these types of spaces to have access to hearing loops. Many venue types fall into this category; below are a few of the most common.
A quick suitability check and product recommendation to confirm the best solution for the space.
Prefer to speak directly? Call 727-260-3488
Typical Areas of Transient Use
Ticket Windows
Point Of Sales / Checkouts
Drive Through Windows
Public Areas
Other Areas:
Reception desks and Information Kiosks
Elevators and Lifts
Museum Exhibits
Types
Portable Systems – Ideal in situations wherein a hearing impaired individual is in need of assistance in a counseling or treatment scenario but there is no fixed location where this occurs. For instance, different exam rooms or meeting rooms. Also great in situations where a clerk or customer service agent moves from location to location. It is rechargeable not requiring a constant power source and has a built-in microphone as well as an option for an external gooseneck mic.
Contacta Portable Loop
Countertop System – Intended for permanent or semi-permanent installation locations. It is often used at banks, ticket windows, or customer service desks. It has a “placard” that sits on the countertop, a gooseneck mic for the customer service agent, and amplifier for mounting under the counter.
Contacta Countertop (Privacy Loop) System